Shipping Policy

PROCESSING TIME

We carefully prepare and ship orders within 3–5 business days.
During busy seasons like holidays or new collection launches, please allow up to 7 business days for processing.
Once your order ships, we’ll send you a confirmation email with tracking details so you can follow its journey.

SHIPPING RATES & CARRIERS

Shipping is currently available within the United States only.
At checkout, shipping costs are calculated based on package weight, size, and delivery location.
We partner with reliable carriers like USPS, UPS, and FedEx to ensure your items arrive safely.
Prefer to pick up? You’re welcome to collect your order in person at our Marble Falls shop at no extra cost. We’ll let you know when it’s ready for pickup.

DELIVERY ISSUES

Once your package is in the hands of the carrier, Redid cannot be responsible for any lost, stolen, or delayed deliveries. Please double-check your shipping address before completing your order.
If your package shows as delivered but hasn’t arrived, please reach out to your local carrier first. We’re happy to provide any supporting details you might need.

INTERNATIONAL SHIPPING

We currently ship only within the United States. Expanding to international orders is something we look forward to offering in the near future!

QUALITY & CARE

Each item in your order is carefully inspected by our team before it leaves the shop. We make sure every product is in great condition and ready for you.

Sincerely,
A & M